Shipping policy

Shipping Policy

At Zivora, we are committed to delivering your orders safely and on time.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard delivery usually takes 5–10 business days after your order has been shipped.
Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products or during promotional periods.

Order Tracking

Once your order has been shipped, you will receive tracking information, where available, so you can track your package.

Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us at sadiyasaqib179@gmail.com. We will help you check the shipment status with the courier.

Incorrect Address

Please make sure your shipping address is correct before placing your order. Zivora is not responsible for delays or additional charges caused by an incorrect or incomplete address.